{"id":4278,"date":"2025-06-04T08:55:11","date_gmt":"2025-06-04T08:55:11","guid":{"rendered":"http:\/\/smirnovashop.com\/?page_id=4278"},"modified":"2026-06-30T15:39:40","modified_gmt":"2026-06-30T15:39:40","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/old.blackmilkfrance.com\/en\/conditions-generales-de-vente\/","title":{"rendered":"General Conditions of Sale"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Last updated: June 1, 2025<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. Scope of application<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les ventes de produits et de formations propos\u00e9es par Black Milk France sur le site <a href=\"https:\/\/old.blackmilkfrance.com\/en\/shop\/\">http:\/\/<\/a>blackmilkfrance.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Products and Services<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.1 Products<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The products offered for sale are intended for manicure and are described as accurately as possible. However, minimal variations may exist.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.2 Training<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The training courses offered are described in detail on the site and are available either in person or online, depending on the format chosen when ordering and after payment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They include theoretical and practical modules, delivered in the form of digital media (such as videos, downloadable documents, practical sheets, interactive tutorials) or physical sessions led by a qualified trainer, when the training is face-to-face.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The client is informed that access to online training is strictly personal, non-transferable, and limited in time according to the terms indicated in the description of each training course.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. Orders<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any order implies unreserved acceptance of these General Terms and Conditions. The ordering process includes the following steps:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selection of products or training<\/li>\n\n\n\n<li>Cart validation<\/li>\n\n\n\n<li>Identification via a customer account<\/li>\n\n\n\n<li>Choice of payment method<\/li>\n\n\n\n<li>Order confirmation&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once the order is validated, a confirmation email will be sent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4. Price and payment<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prices are listed in euros, all taxes included. Delivery costs are specified before order confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payment is made online using the following methods: bank card (Visa, Mastercard), PayPal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5. Delivery<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Products are delivered to the address indicated when ordering. Delivery times are estimated between 5 and 7 working days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6. Right of withdrawal<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.1 Products<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with Article L221-18 of the Consumer Code, the customer has a period of fourteen (14) calendar days from receipt of the goods or conclusion of the contract to exercise his right of withdrawal, without having to justify his decision or bear costs other than those provided for in Articles L221-23 to L221-25.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise this right, the customer must notify his decision to withdraw by means of an unambiguous statement (for example, letter sent by post, fax or email) to the following address: <a href=\"mailto:office.blackmilk@gmail.com\">office.blackmilk@gmail.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A withdrawal form is available in the appendix to these General Conditions of Sale but it is not obligatory.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de r\u00e9tractation, BLACK MILK FRANCE remboursera tous les paiements re\u00e7us, y compris les frais de livraison standard, dans un d\u00e9lai de quatorze (14) jours \u00e0 compter de la r\u00e9ception des produits qui font l\u2019objet de la demande de r\u00e9tractation. Le remboursement sera effectu\u00e9 en utilisant le m\u00eame moyen de paiement que celui utilis\u00e9 lors de la commande, sauf accord expr\u00e8s du client pour un moyen diff\u00e9rent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The customer must return the product(s) concerned without undue delay and at the latest within fourteen (14) days following notification of their decision to withdraw. Return costs remain the responsibility of the customer, unless otherwise indicated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Exceptions: the right of withdrawal does not apply to digital content provided on an intangible medium and the execution of which has begun with the express agreement of the customer, the latter having then acknowledged the loss of his right of withdrawal (article L221-28 of the Consumer Code).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.2 Training<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with Article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for digital content provided on an intangible medium, the execution of which has begun with the prior agreement of the customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7. Liability<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BLACK MILK FRANCE ne saurait \u00eatre tenue responsable des dommages r\u00e9sultant d&rsquo;une mauvaise utilisation des produits ou du contenu des formations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8. Intellectual Property<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tous les contenus pr\u00e9sents sur le site, y compris mais sans s\u2019y limiter les textes, images, vid\u00e9os, logos, graphismes, ic\u00f4nes, sons, logiciels, documents t\u00e9l\u00e9chargeables, ainsi que la structure g\u00e9n\u00e9rale du site, sont la propri\u00e9t\u00e9 exclusive de BLACK MILK FRANCE ou de ses partenaires, et sont prot\u00e9g\u00e9s par les lois fran\u00e7aises et internationales relatives \u00e0 la propri\u00e9t\u00e9 intellectuelle.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toute reproduction, repr\u00e9sentation, modification, publication, transmission, d\u00e9naturation, totale ou partielle, du site ou de son contenu, par quelque proc\u00e9d\u00e9 que ce soit et sur quelque support que ce soit, est strictement interdite, sauf autorisation \u00e9crite pr\u00e9alable de BLACK MILK FRANCE.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La violation de ces dispositions est susceptible de constituer un acte de contrefa\u00e7on engageant la responsabilit\u00e9 civile et\/ou p\u00e9nale de son auteur. BLACK MILK FRANCE se r\u00e9serve le droit d&rsquo;engager toute action judiciaire appropri\u00e9e \u00e0 l&rsquo;encontre des personnes qui ne respecteraient pas ces interdictions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">9. Personal data<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les informations collect\u00e9es sur le site sont n\u00e9cessaires au traitement des commandes, \u00e0 la gestion de la relation client, ainsi qu\u2019\u00e0 l\u2019am\u00e9lioration des services propos\u00e9s par Black Milk France.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This data is treated confidentially and is not transmitted to any third party, except where necessary for the execution of the order (in particular logistics or payment providers).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with Law No. 78-17 of January 6, 1978, amended, known as &quot;Informatique et Libert\u00e9s&quot; and the General Data Protection Regulation (GDPR) No. 2016\/679, the customer has the right to access, rectify, oppose, limit, port and delete personal data concerning him\/her at any time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ces droits peuvent \u00eatre exerc\u00e9s en adressant une demande \u00e9crite \u00e0 l\u2019adresse suivante&nbsp;: office.blackmilk@gmail.com, accompagn\u00e9e d\u2019une copie d\u2019un justificatif d\u2019identit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The customer may also file a complaint with the CNIL (National Commission for Information Technology and Civil Liberties) if he or she believes that the processing of his or her personal data violates applicable regulations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more information, you can consult our Privacy Policy accessible on the site.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">10. Applicable law and disputes<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These General Conditions of Sale are governed by French law, regardless of the customer&#039;s country of residence or the place where the order is placed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de litige relatif \u00e0 l\u2019interpr\u00e9tation, l\u2019ex\u00e9cution ou la validit\u00e9 des pr\u00e9sentes CGV, une solution amiable sera recherch\u00e9e en priorit\u00e9 entre les parties. Le client peut notamment recourir gratuitement \u00e0 un m\u00e9diateur de la consommation, conform\u00e9ment aux articles L611-1 et suivants du Code de la consommation. Les coordonn\u00e9es du m\u00e9diateur dont rel\u00e8ve BLACK MILK FRANCE sont accessibles sur le site.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the absence of an amicable agreement, the dispute will be brought before the competent French courts under the conditions of common law. However, if the customer is a consumer within the meaning of the Consumer Code, he may also refer the matter, at his choice, to one of the courts with territorial jurisdiction under the Code of Civil Procedure, in application of article R631-3 of said code.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Standard withdrawal form<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>(Please complete and return this form only if you wish to withdraw from the contract.)<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To the attention of:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BLACK MILK SHOP SHOP &#8211; BLACK MILK EURL<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">31 Avenue du Beau Site 77400 Lagny sur Marne<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:office.blackmilk@gmail.com\">office.blackmilk@gmail.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I hereby notify you of my withdrawal from the contract for the sale of the goods\/services below:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ordered on: _____________<\/li>\n\n\n\n<li>Received on: _____________<\/li>\n\n\n\n<li>Order number: _____________<\/li>\n\n\n\n<li>Customer Name: _____________<\/li>\n\n\n\n<li>Customer address: _____________<\/li>\n\n\n\n<li>Customer signature (only if this form is notified on paper): _____________<\/li>\n\n\n\n<li>Date : _____________<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 1er juin 2025 1. Champ d&rsquo;application Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les ventes de produits et de formations propos\u00e9es par Black Milk France sur le site http:\/\/blackmilkfrance.com 2. Produits et services 2.1 Produits Les produits propos\u00e9s \u00e0 la vente sont destin\u00e9s \u00e0 la manucure et sont d\u00e9crits [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"prwc_products":"","prwc_not_all_products_required":false,"prwc_not_bought_page":"","prwc_redirect_not_bought":false,"prwc_not_logged_in_page":"","prwc_redirect_not_logged_in":false,"prwc_timeout_days":0,"prwc_timeout_hours":0,"prwc_timeout_minutes":0,"prwc_timeout_seconds":0,"prwc_timeout_views":0,"footnotes":""},"class_list":["post-4278","page","type-page","status-publish","hentry","entry","wvn-thumbs-layout-vertical","wvn-btn-normal","wvn-tabs-layout-horizontal","has-no-thumbnails"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions G\u00e9n\u00e9rales de Vente - BLACKMILK FRANCE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/old.blackmilkfrance.com\/en\/conditions-generales-de-vente\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions G\u00e9n\u00e9rales de Vente - BLACKMILK FRANCE\" \/>\n<meta property=\"og:description\" content=\"Derni\u00e8re mise \u00e0 jour : 1er juin 2025 1. Champ d&rsquo;application Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les ventes de produits et de formations propos\u00e9es par Black Milk France sur le site http:\/\/blackmilkfrance.com 2. Produits et services 2.1 Produits Les produits propos\u00e9s \u00e0 la vente sont destin\u00e9s \u00e0 la manucure et sont d\u00e9crits [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/old.blackmilkfrance.com\/en\/conditions-generales-de-vente\/\" \/>\n<meta property=\"og:site_name\" content=\"BLACKMILK FRANCE\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-30T15:39:40+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/conditions-generales-de-vente\\\/\",\"url\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/conditions-generales-de-vente\\\/\",\"name\":\"Conditions G\u00e9n\u00e9rales de Vente - BLACKMILK FRANCE\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/#website\"},\"datePublished\":\"2025-06-04T08:55:11+00:00\",\"dateModified\":\"2026-06-30T15:39:40+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/conditions-generales-de-vente\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/old.blackmilkfrance.com\\\/conditions-generales-de-vente\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/conditions-generales-de-vente\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Conditions G\u00e9n\u00e9rales de Vente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/#website\",\"url\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/\",\"name\":\"BLACK MILK FRANCE\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/#organization\",\"name\":\"BLACK MILK FRANCE\",\"url\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/wp-content\\\/uploads\\\/2020\\\/02\\\/logo-blackmilk.webp\",\"contentUrl\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/wp-content\\\/uploads\\\/2020\\\/02\\\/logo-blackmilk.webp\",\"width\":1536,\"height\":1024,\"caption\":\"BLACK MILK FRANCE\"},\"image\":{\"@id\":\"https:\\\/\\\/old.blackmilkfrance.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/black_milk_fr?igsh=amlnYWFvaXdvcnp4\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Conditions G\u00e9n\u00e9rales de Vente - BLACKMILK FRANCE","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/old.blackmilkfrance.com\/en\/conditions-generales-de-vente\/","og_locale":"en_US","og_type":"article","og_title":"Conditions G\u00e9n\u00e9rales de Vente - BLACKMILK FRANCE","og_description":"Derni\u00e8re mise \u00e0 jour : 1er juin 2025 1. Champ d&rsquo;application Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les ventes de produits et de formations propos\u00e9es par Black Milk France sur le site http:\/\/blackmilkfrance.com 2. Produits et services 2.1 Produits Les produits propos\u00e9s \u00e0 la vente sont destin\u00e9s \u00e0 la manucure et sont d\u00e9crits [&hellip;]","og_url":"https:\/\/old.blackmilkfrance.com\/en\/conditions-generales-de-vente\/","og_site_name":"BLACKMILK FRANCE","article_modified_time":"2026-06-30T15:39:40+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/old.blackmilkfrance.com\/conditions-generales-de-vente\/","url":"https:\/\/old.blackmilkfrance.com\/conditions-generales-de-vente\/","name":"Conditions G\u00e9n\u00e9rales de Vente - BLACKMILK FRANCE","isPartOf":{"@id":"https:\/\/old.blackmilkfrance.com\/#website"},"datePublished":"2025-06-04T08:55:11+00:00","dateModified":"2026-06-30T15:39:40+00:00","breadcrumb":{"@id":"https:\/\/old.blackmilkfrance.com\/conditions-generales-de-vente\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/old.blackmilkfrance.com\/conditions-generales-de-vente\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/old.blackmilkfrance.com\/conditions-generales-de-vente\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/old.blackmilkfrance.com\/"},{"@type":"ListItem","position":2,"name":"Conditions G\u00e9n\u00e9rales de Vente"}]},{"@type":"WebSite","@id":"https:\/\/old.blackmilkfrance.com\/#website","url":"https:\/\/old.blackmilkfrance.com\/","name":"BLACK MILK FRANCE","description":"","publisher":{"@id":"https:\/\/old.blackmilkfrance.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/old.blackmilkfrance.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/old.blackmilkfrance.com\/#organization","name":"BLACK MILK FRANCE","url":"https:\/\/old.blackmilkfrance.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/old.blackmilkfrance.com\/#\/schema\/logo\/image\/","url":"https:\/\/old.blackmilkfrance.com\/wp-content\/uploads\/2020\/02\/logo-blackmilk.webp","contentUrl":"https:\/\/old.blackmilkfrance.com\/wp-content\/uploads\/2020\/02\/logo-blackmilk.webp","width":1536,"height":1024,"caption":"BLACK MILK FRANCE"},"image":{"@id":"https:\/\/old.blackmilkfrance.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/black_milk_fr?igsh=amlnYWFvaXdvcnp4"]}]}},"_links":{"self":[{"href":"https:\/\/old.blackmilkfrance.com\/en\/wp-json\/wp\/v2\/pages\/4278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/old.blackmilkfrance.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/old.blackmilkfrance.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/old.blackmilkfrance.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/old.blackmilkfrance.com\/en\/wp-json\/wp\/v2\/comments?post=4278"}],"version-history":[{"count":4,"href":"https:\/\/old.blackmilkfrance.com\/en\/wp-json\/wp\/v2\/pages\/4278\/revisions"}],"predecessor-version":[{"id":7320,"href":"https:\/\/old.blackmilkfrance.com\/en\/wp-json\/wp\/v2\/pages\/4278\/revisions\/7320"}],"wp:attachment":[{"href":"https:\/\/old.blackmilkfrance.com\/en\/wp-json\/wp\/v2\/media?parent=4278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}